Refund & Return Policy

Eligibility: We accept returns for damaged or incorrect items within 14 days of delivery. Items must be in their original condition and packaging. And the customer will be responsible for the return shipping.

Process: To initiate a return, please email us at sarahstudio.colors@gmail.com with your order number and a description of the issue. We will provide instructions for returning your item.

Time Frame: Returns must be postmarked within 14 days of delivery. Refunds will be processed within 7 days of receiving the returned item.

Non-Returnable Items: Due to the handmade nature of our products, we cannot accept returns for items that have been used or opened unless they are defective or Digital.

Contact Information: For any questions regarding returns or refunds, please contact us at sarahstudio.colors@gmail.com.